Understanding

Building

Sustaining

Market analysis;

Requirements analysis;

Research;

Design – Messaging, Systems, Organizational;

SDO Engagementl

Solution development;

Implementation;

Operations;

Education, Training and Knowledge Transfer;

Conformance and Compliance;

Specification Maintenance;

Planning & Engaging

• Strategic planning, business case development, benefit realization;

• Project management;

• Stakeholder engagement, collaboration and consensus building processes;

• Solution procurement planning and execution;

• Systems implementations;

• Change management planning and support;

• Operational management; and

• Project reviews and intervention.